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About Me

About Me | IT Infrastructure Engineer | New York City

James Garrigan

I am an IT professional in New York City with years of experience as both a contractor and an employee supporting roles and features within Windows Server, including both Active Directory and automation via PowerShell.

Ideal Opportunity: The ideal position will leverage my technical skills and abilities to support the entity and colleagues. I am eager to learn, and I excel at entities that provide a supportive environment for growth.

Location: Remote/Hybrid/On-site – New York City (NYC) or locations accessible via public transportation within 1 hour. I live in New York City.

Compensation: Flexible – W2

I leverage my diverse experience to develop solutions for complex challenges.

My contributions align with the strategic direction of the entity and/or the technology.

Connect On Social

I have provided IT services, as a consultant, a contractor, and an employee across various business sectors.

Entertainment, Financial, Government, Healthcare, Hospitality, Legal, Manufacturing, Service, and High net worth individuals/families

Primary Skills

Although I supported many technologies at previous jobs, the following are my core competencies.

Windows Server

PowerShell

Active Directory

Recent Employment Summary

Packt Publishing

Oct 2024 – Oct 2024

Freelance assignment

Reviewed chapters from Windows Server 2025 Administration Fundamentals.

PHM Services

Jul 2023 – Present

Part time

I provide a variety of ad-hoc IT services for small business clients.

  • Windows based servers: Operating system installations, Active Directory …
  • Windows based desktop computers: Operating system installations, software upgrades …
  • Networking / Firewall: Example: Update the DHCP configuration in a SonicWall firewall.

New York City Department Of Education

Jul 2021 – Jul 2023

Contract

  • The contract was renewed.

New York City Department Of Education

Jul 2019 – Jul 2021

Contract

  • Provided support for the Classroom Connectivity Project of school server integration, including configuration and break/fix activities.
  • Configured a physical (Windows 2012 R2/2016/2019) server and virtual servers (3 Windows VMs and 2 Linux VMs), Remote Access cards, Active Directory, DNS services, LAN, and network services.
  • Troubleshot and provided support for hardware and software problems during the server integration, including, but not limited to, DHCP, DNS, Active Directory, SNMP, TCP/IP, and WINS.
  • Created and updated documentation of all work efforts to support server integration for sites, including design documents and process diagrams.
  • Performed testing on servers.
  • Interacted with the client’s end-users and vendors to resolve logistic and hardware issues with equipment.
  • Scripted/automated tasks to improve provisioning and troubleshooting.

Previous Employers / Clients

What Colleagues Say

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James, I wanted to take a moment to express my sincere appreciation for all the hard work and dedication that you have shown during the CCU project. I appreciate your professionalism, expertise, and willingness to collaborate to make the server rollout a true success for NYCDOE. Once again, thank you for your hard work and dedication.

Server Operations Team

NYC DOE – DIIT

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Working with James Garrigan (Thank you Jim for the huge help!) we were able to automate a batch file to switch the service from “disabled” to “Enabled” and trigger a service start on the asset. Once done the application installed with no issues or errors.

Server Operations Team Member

IT Engineer – NYC DOE DIIT

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